Privacy
Your privacy is important to us. It is Black Duck® SeatCovers' policy to respect your privacy regarding any information we may collect from you across our website, https://www.blackduck.com.au, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Website Analytics and User Experience Monitoring
To improve your experience on this website, we use analytics and session recording tools, including Microsoft Clarity.
What we collect:
- How you navigate and interact with pages (clicks, scrolling, page views)
- Which content you access and engage with
- Technical information such as device type, browser, and approximate location
- Session recordings showing how pages are used
Privacy protections in place:
- All form inputs are automatically masked (we do not capture what you type)
- Personal information such as email addresses and phone numbers is masked
- Sensitive data is automatically excluded from recordings
- IP addresses are anonymized where possible
Why we collect this information:
- To understand how visitors use the site
- To identify and fix navigation or usability issues
- To improve content and site performance
- For security and optimization purposes
Third-party data processing: This information is collected and processed by Microsoft Clarity, which acts as an independent data controller. Microsoft processes this data according to its own privacy policy. For more information about how Microsoft handles your data, visit the Microsoft Privacy Statement.
This policy is effective as of 1 January 2020.